Contact YETI

Customer service guide

What to prepare and where to send a support request.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Returns

Request an eligible return within 30 days after delivery. Review the Refund Policy before sending an item to 3880 E Lake Road 24 W, Monticello, Indiana, 47960, United States.

Store operator

YETI is an online store operated by yetisue. The official storefront is yetisue.shop.

Contact information

Store YETI
Legal operator yetisue
Business address 3880 E Lake Road 24 W, Monticello, Indiana, 47960, United States
Email support@yetisue.shop
Phone 757-370-2128
Support hours Contact support for current availability.